7. Feedback

7. Feedback

One important thing that helps visitors decide whether and what they want to do on your site is feedback from others. If you have collected any client’s comments before, you can add them to the site.

Never underestimate the power of testimonials and reviews, even if they are negative. The positive will give proof of the solutions/benefits you have provided for others, and even negative reviews are beneficial, as they will allow you to show off your customer service skills in the replies.

 

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